Shipping policy
Shipping Policy
Last Updated: August 30, 2026
At Clawlegs, we’re committed to providing a smooth and reliable shopping experience. Please review our shipping information below.
Order Processing
All orders are processed within 3–4 business days after your order has been successfully placed.
Business days are Monday through Friday, excluding weekends and U.S. federal holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping & Delivery
We currently ship within the United States.
Our estimated delivery time is:
8–12 business days after processing.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, severe weather, holidays, or unusually high shipping volumes.
Order Tracking
Once your order ships, you will receive an email containing your tracking information.
Please allow some time for the carrier to update the tracking status after your order has shipped.
Incorrect or Incomplete Addresses
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error, contact us as soon as possible. We will do our best to update your information before your order is processed, but we cannot guarantee changes once an order has entered fulfillment or has shipped.
Clawlegs is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Delayed or Missing Packages
If your package has not arrived within the expected delivery timeframe, please contact us and we will help you review the status of your shipment.
If tracking shows your package as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.
If you still need assistance, please contact our support team.
Damaged Orders
If your order arrives damaged, please contact us as soon as possible.
Include your order number and clear photos of the damaged product and packaging so our team can review the issue and assist you.
Multiple Packages
In some cases, items from the same order may be shipped separately. If this occurs, you may receive multiple packages or tracking numbers.
Contact Us
If you have any questions about your order or shipment, please contact us at:
Email: infoclawlegs@gmail.com
Website: Clawlegs.com
Please include your order number when contacting us so we can assist you as quickly as possible.